Q1: What is the warranty for the lamps?
A1: We offer 5 years warranty, and all of our lights have gone through strict test by our experienced QC before shippment.
Q2: What is the color temperature and the CRI?
A2: 3000-5000K. The CRI is 82Ra+
Q3: What is base of the Tube?
A3: Mean Well driver of Taiwan.
Q4: What is the light source?
A4: SMD 2835 chip high brightness.
Q5: What is the material?
A5: Is's made of Aluminum alloy and PC.
Q6: Does the T8 Tube has Dimmable or Ballast Compatible?
A6: Yes, it has Dimmable and Ballast Compatible.
Q7: Are you factory direct?
A7: Yes, we are a professional manufacturer in Shenzhen, China for 8 years. Sure we can provide OEM & ODM service to you with high quality and competitive wholesale price.
Q8: What is your trade term?
A8: Delivery term: EXW
Payment: TT, Western Union and Paypal. We accept 30% deposit upon order comfimation and 70% balance before shipment.
Q9: How long will it take to receive the order?
A9: Lead time:Samples would be ready within 3 days, 7-20 working days for the large quantity.
The standard shipping time for orders shipped via UPS ground is 6-8 days. We could also shippled by DHL, FEDEX,or as you requested.
Q10: How about the after-service?
A10: Customers' satisfaction is always our number one priority. If you may have any problem about our product or policy, welcomed to contact us by Email or Phone. We'll respond you within 24 working hours.